Working in tourism and hospitality management could land you a job almost anywhere in the world.
The hospitality industry is a broad category of fields within the service industry that includes lodging, food, and drink service, event planning, theme parks, transportation, cruise line, traveling, and additional fields within the tourism industry. Furthermore, it’s an industry that depends on the availability of leisure time and disposable income. A hospitality unit such as a restaurant, hotel, or an amusement park consists of multiple groups such as facility maintenance and direct operations (servers, housekeepers, porters, kitchen workers, bartenders, management, marketing, and human resources, etc.) Tourism and hospitality includes attractions management, convention planning, customer service, sales and travel.
In 2018, the U.S. travel and tourism industry generated over $1.6 trillion in economic output, supporting 7.8 million U.S. jobs. The report also found that the travel and tourism industry generated 10.4% of all global economic activity last year.Hospitality and Tourism Business Management prepares students for management positions in one of the largest and fastest-growing economic sectors worldwide.
Hospitality & Tourism Business Management prepares students for management positions in one of the largest and fastest-growing economic sectors worldwide. Combining study with industry-specific business classes, students gain in-depth knowledge in the areas of hospitality finance, sales and marketing, revenue management, special event planning. Discover the building blocks of organizational excellence. By exploring the best business practices, you will discover how a service excellence culture results in engaged employees and customers. You will be guided through Platinum Standards. You will also learn onboarding and empowerment, process that lead to legendary service, sustainable success, and customer loyalty.
The certificate in business management with emphasis in “Hospitality & Tourism” at American Heritage College gives you the skills and training necessary to take your career to the next level and be ready to lunch or improve your business.